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pixellabs

A Baku-based web and digital marketing studio. We build the site, the web app and the campaigns as one system — and measure the result.

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  • Email: [email protected]
  • Phone: +994 77 532 99 33
  • Address: 8-24 Haji Zeynalabdin Taghiyev St, Baku 1005

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Integrations & AI

AI chatbot

Don't let frequently asked questions go unanswered, day or night.

Start the conversationIntegrations & AI

We connect an AI assistant, trained on your own content, to your site and messaging channels. The chatbot answers customer questions, collects contact details, and hands off any case it can't answer to a human operator. Model usage costs are billed to your own account.

What is included

AI chatbot

  • Chatbot setup based on your own content

  • Integration with your website and messaging channels

  • Automatic answers to frequently asked questions

  • Contact detail collection

  • Handoff of tough cases to an operator

How we work

AI chatbot

  1. 01

    Content gathering

    We build the question-and-answer base the chatbot will draw on, together with you.

  2. 02

    Setup

    We connect the chatbot to your site or the messaging channel of your choice.

  3. 03

    Handoff rules

    We define the conditions under which tough cases get routed to an operator.

  4. 04

    Testing & tuning

    We test with real questions and improve answer accuracy.

Outcome

Customer questions get answered faster, and your operators can focus solely on the tough cases.

Questions

Frequently asked questions

  • 01Which channels can the chatbot run on?

    We set it up to work on your website and on the messaging channels of your choice.

  • 02What happens if the chatbot answers incorrectly?

    If the chatbot can't find an answer or isn't confident in it, the case is automatically routed to an operator.

  • 03How should we provide our content?

    Sharing your existing site, documents and frequently asked questions with us is enough — we build the rest together.

Related services

Integrations & AI

  • 1C, payment and delivery integrations (API)

    Stop entering the same data in two places — your payment, delivery, SMS and 1C systems connect over API.

  • AI automation

    Hand off repetitive work to AI — so your team can spend its time on growth.

  • Full performance management (all channels)

    One team runs every ad channel for you — budget allocation, tracking and a single report in one package.

Ready to grow?

Fill out the form to set up your chatbot, and let's discuss your needs together.

Start the conversationBack to all services